RETURN, REFUND AND EXCHANGE POLICIES
RETURN AND EXCHANGE POLICIES.
RETURNS
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Final Sale: All sale and closeout items are final sale and not eligible for return or exchange.
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Return Process: Please text 561-231-1846 or email info@bluefish-sport.com and state which items you are returning and whether you’d like a refund or exchange. (We offer free shipping on exchanges.)
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Online Orders Only: Items purchased directly from Bluefish Sport® online must be returned by mail and cannot be returned to any certified retail store.
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Eligibility: Returns and exchanges are accepted within 30 days of the invoice date for unworn, unwashed, and unused merchandise only.
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Condition Requirements: Items must be in original condition with all tags attached and be free from pet hair, deodorant marks, or any signs of wear.
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Non-Eligible Items: Soiled, worn, damaged, or laundered items will not be accepted.
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Shipping Fees: Original shipping and handling fees are non-refundable.
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Bluefish Sport® reserves the right to refuse any return that does not meet these conditions.
REFUNDS
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Refunds are issued to the original form of payment within 4–5 business days of receiving the returned merchandise.
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Refunds are only available within 30 days of the invoice date.
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Customers will receive an email confirmation once the return is processed and the credit has been issued.
EXCHANGES
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Exchanges are processed within 3–5 business days of receiving your returned item.
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Please text 561-231-1846 or email info@bluefish-sport.com before sending any merchandise to confirm availability and request free shipping for your exchange.
RETURNS BY MAIL
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Pack the merchandise securely (preferably in the original packaging) and remove any old labels.
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Use a traceable shipping method such as UPS or insured USPS and keep your tracking number.
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C.O.D. deliveries will not be accepted.
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Ship returns to:
Bluefish Sport HQ
ATTN: Returns Dept.
4085 Rodgers Street
Palm Beach Gardens, FL 33410
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item:
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Text 561-231-1846 with photos of the damage, your order number, and a brief description of the issue.
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We’ll assist you with the return or replacement process promptly.
WRONG ITEM, COLOR, OR SIZE
If you received the incorrect item:
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Please text 561-231-1846 or email info@bluefish-sport.com before returning it so we can assist and cover return shipping if the error was on our end.
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Include your order number and a brief explanation of what you received vs. what you ordered.
MISCELLANEOUS QUESTIONS
How do I get on your mailing list?
Click on Sign-up for Our Newsletter on the homepage and fill out the request form completely, taking care to let us know whether you are a Retail customer or Wholesale customer.
Do you offer instructor discounts?
Yes we do! Click here to find out more.
Do you have a size chart?
Yes! You can check it out under the sizing chart on each product page.
Can I have my pants hemmed if I bought them online?
Yes! You may request the length you want, and for an additional $4.50 we will hem and ship them to you in 5–7 business days.